Contact M And T Bank Customer Service
M And T Bank Phone Numbers and Emails
Toll-Free Number:
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(800) 724-2440
Customer Service:
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(518) 482-6595125 Wolf Road Albany, NY 12205
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(410) 272-0124207 West Bel Air Avenue Aberdeen, MD 21001
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(302) 472-3202210 Delaware Street New Castle, DE 19720
M And T Bank Email:
How to Contact M And T Bank?
Most Popular Number:
| Total calls: 158 | Issues resolved: 5 | Last call: Nov 21, 2024 |
M And T Bank Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
M And T Bank Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call M And T Bank is 8007242440. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as M And T Bank may ask you for the following information to identify you as a customer: social security number, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
M And T Bank Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call M And T Bank is 8007242440. 79% of consumers used this number to address their issues and concerns.
The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as M And T Bank may ask you for the following information to identify you as a customer: social security number, email or address or zip code.
People call M And T Bank mainly because of request for information, account, payments and charges.
Most customers feel very satisfied after talking to customer service representatives.
Contact Information
M And T Bank Website:
M And T Bank Help Center:
Corporate Office Address:
M And T Bank Customer Service Reviews
it is by far the worst bank that I have ever had to deal with in my life. If I could rate it zero I would.
Every time you call, the representative contradicts the information provided by the representatives you speak to.
You will never see a customer service team that is as incompetent and untrained as the people from M&T Bank. It's mind-blowing how useless this people are.
I received a text about a transaction. It didn't all add up so i replied N for i didn't make it.
Long story but came to my cell. Husband used HIS card. I tried to find out what happened. First call to customer service 1/21/2024 she was so rude.
2nd call the rep was very nice figured out and told me i had to call Fraud dept to remove the block. I was on the phone for over hour waiting. Called the number again today. Requested call back.
This woman continued to talk over me and the rudest nastiest person on the phone. I got upset and asked for her name and she hung up!!! Do not bank with this bank. I worked there over 10 years and understand why customers close their accounts!
UNREAL! UNACCEPTABLE!
How Good is M And T Bank's Customer Service?
Summary of M And T Bank Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call M And T Bank?
Payments and Charges Question:
- “Billing”
- “Payment”
- “Wrong charges on my account”
Request for Information Question:
- “Someone is using my information”
- “Mortgage question about our assemble loan”
- “Looking for my direct deposit”
Account Question:
- “Transfer money between m&t bank accounts”
- “Why balance increase”
- “Set up my account on another device”
Cards Question:
- “My card is not working for withdrawal”
- “Card decline”
- “Issues with card”
Product/ Service Question:
- “Loan payment”
- “Work for Camping world need a payoff on a unit financed through you”
- “Mortgage home owner insurance”
Staff Question:
- “Need to speak to somebody and customer service”
- “Cause credit ovation services is not scheduled to take $ out my account without my permission... I do not owe them nothing I pay for month to month services if I require or give them permission to do so .. nothing was setup with myself ovation credi”
- “Failed customer service on m and t behalf”
Shipping and Delivery Question:
- “I haven't receivedu dept card uet”
- “I haven't received my back card yet”
Return/ Replace Question:
- “Returning a call from Cheryl”
- “Change of address”
Website/ Application Question:
- “My Mobil app is not working”
Employment Question:
- “Need payoff letter for rv”
Refund Question:
- “Refund”
Activation/ Cancellation Question:
- “Need to cancel bank it has been stolen”
Other Question:
- “Check has not cleared”
- “Pay mortgage”
- “2023 mortgage taxes and interest statement”
Compare M And T Bank Customer Service To
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